Privacy Policy

Last updated: 6 October 2026

Who we are

This site is operated by Samuel Thomas, trading as STM (“STM”, “we”, “us”), based in Windsor, United Kingdom.

We are the data controller for personal information collected through this website. If you have any question about this policy or about how we handle your information, contact us at samuelthomas@stmscaling.org.


What we collect

When you book a call. Your name, email address, and anything you choose to write in the booking notes. Bookings are handled by Cal.com, which also records the date and time of the meeting.

When you email us. Your email address, your name if you give it, and the contents of your message.

When you browse. Our host, Framer, records basic technical information such as your IP address, browser type, and the pages you visit. This is used to keep the site running and to understand roughly how many people visit.

We do not collect special category data, we do not ask for payment details through this site, and we do not buy personal data from third parties.


Why we use it, and our lawful basis

What we do

Lawful basis

Reply to your enquiry and run the call you booked

Legitimate interests — responding to someone who contacted us

Keep records of enquiries and work discussed

Legitimate interests — running and defending our business

Send you marketing email, if you ask us to

Consent — you can withdraw it at any time

Keep the site secure and working

Legitimate interests — operating the website

Meet our legal and tax obligations

Legal obligation

We do not use your information to make automated decisions about you, and we do not profile you.


Who we share it with

We use a small number of service providers who process personal data on our behalf:

  • Framer — website hosting

  • Cal.com — call booking and scheduling

  • Google Workspace — email

Each of these is bound by a contract that limits what they may do with your information. We do not sell your personal data, and we do not share it with anyone else except where we are required to by law.


Where your information goes

Some of our providers are based outside the United Kingdom, including in the United States. Where that is the case, the transfer is covered by the UK International Data Transfer Addendum, Standard Contractual Clauses, or an adequacy decision, so your information keeps a similar level of protection to the one it has here.


How long we keep it

  • Enquiries that don’t become work — up to 24 months, then deleted

  • Client records — for the length of the engagement and 6 years afterwards, which is what our tax and accounting obligations require

  • Marketing consents — until you withdraw them, and a record of the withdrawal afterwards

  • Website technical logs — as long as our host retains them


Your rights

Under UK data protection law you have the right to:

  • ask for a copy of the personal information we hold about you

  • have inaccurate information corrected

  • ask us to delete your information

  • ask us to restrict how we use it

  • object to our using it on the basis of legitimate interests

  • receive your information in a portable format

  • withdraw consent at any time, where we rely on consent

To exercise any of these, email samuelthomas@stmscaling.org. We will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, or by calling 0303 123 1113.


Cookies

This site uses only the cookies necessary for it to function, set by our host. We do not use advertising cookies or third-party trackers.


Changes

We may update this policy. The date at the top tells you when it last changed.